Privacy Policy
Last updated: February 16, 2025
At AI Note Taking, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Information You Provide
- Account Information: Email address, name, and password when you create an account
- Audio/Video Content: Files and recordings you upload or create using our service
- Transcripts and Notes: The content generated from your audio/video files
- Payment Information: Billing details processed securely through our payment providers
Automatically Collected Information
- Usage Data: How you interact with our service, features used, and session duration
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies: Small data files stored on your device for functionality and analytics
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our transcription and note-taking services
- Process your audio/video files and generate accurate transcripts
- Train and improve our AI models for better accuracy
- Communicate with you about service updates, new features, and support
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations and enforce our terms
Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data transmission
- Encrypted storage of your files and transcripts
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure data centers with physical and digital safeguards
Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in these circumstances:
- Service Providers: Third-party vendors who help us operate our service (cloud storage, payment processing, analytics)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your transcripts and notes in various formats
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain data processing activities
Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data within 30 days, except where required by law to retain it longer.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@ainotetaking.app
Address: ainotetaking.app
Additional Information for EU Users
If you are in the European Economic Area (EEA), you have additional rights under GDPR:
- Right to data portability
- Right to restrict processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Additional Information for California Users
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You can request information about data collection and request deletion of your data.